human interactions are never narrow, never straight, and hardly ever in the directions shown an organization charts. Many serious mistakes have been … - Gerald M. Weinberg

When people who are driven by a vision see something wrong, they might say to their teammates, “I feel bad because we’re not building the kind of system we can be proud of. What shall we do so we don’t feel this way?” On

People have lost sight of the original intention of COBOL’s designers. To quote one of them, Jean Sammet: The users for whom COBOL was designed were actually two subclasses of those people concerned with business data processing problems. One is the relatively inexperienced programmer for whom the naturalness of COBOL would be an asset, while the other type of user would be essentially anybody who had not written the program initially. In other words, the readability of COBOL programs would provide documentation to all who might wish to examine the programs, including the supervisory or management personnel. Little attempt was made to cater to professional programmers…

Systems are complex. A computer system is not just hardware, not just software, not even just people plus hardware plus software. The procedures, formal and informal, that have evolved with the system are part of the system; so is the current load on various components, and so is the attitude and experience of the users. Even among the commonly accepted “parts” of a system, clear lines of separation do not exist. Hardware merges with operating system, operating system merges with programming language, programming language merges with debugging tools, debugging tools merge with documentation, and documentation merges with training, and all of them mingle with the social climate in which the system is used.