When you keep all options open, you’re conflicted and miserable. Your thoughts are divided. Your power is diluted. Your time is thinly spread. Indeci… - Derek Sivers

Actively listen to people.
When they’re succinct, ask them to elaborate.
People aren’t used to someone being sincerely interested, so they’ll need some coaxing to continue.
But never try to fix them.
When someone tells you what’s broken, they want you to love the brokenness, not try to eliminate it.

The past?
That’s what we call our memories.
The future?
That’s what we call our imagination.
Neither exists outside of your mind.
The only real time is this moment.
So live accordingly.
Whatever benefits you right now is the right choice.

Trust, but verify. Remember it when delegating. You have to do both.