We’ll get fired for tardiness, or for stealing merchandise and selling it on eBay, or for having a customer complain about the smell of alcohol on our breath, or for taking five thirty-minute restroom breaks per shift. We talk about the value of hard work but tell ourselves that the reason we’re not working is some perceived unfairness: Obama shut down the coal mines, or all the jobs went to the Chinese. These are the lies we tell ourselves to solve the cognitive dissonance — the broken connection between the world we see and the values we preach.
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We choose not to work when we should be looking for jobs. Sometimes we’ll get a job, but it won’t last. We’ll get fired for tardiness, or for stealing merchandise and selling it on eBay, or for having a customer complain about the smell of alcohol on our breath, or for taking five thirty-minute restroom breaks per shift. We talk about the value of hard work but tell ourselves that the reason we’re not working is some perceived unfairness: Obama shut down the coal mines, or all the jobs went to the Chinese. These are the lies we tell ourselves to solve the cognitive dissonance — the broken connection between the world we see and the values we preach. We
We talk about the value of hard work but tell ourselves that the reason we’re not working is some perceived unfairness: Obama shut down the coal mines, or all the jobs went to the Chinese. These are the lies we tell ourselves to solve the cognitive dissonance — the broken connection between the world we see and the values we preach.
I suppose it's no surprise that we feel the need to dehumanize the people we hurt—before, during, or after the hurting occurs. But it always comes as a surprise. In psychology it's known as cognitive dissonance. It's the idea that it feels stressful and painful for us to hold two contradictory ideas at the same time (like the idea that we're kind people and the idea that we've just destroyed someone). And so to ease the pain we create illusory ways to justify our contradictory behavior.
People who are told that they have performed poorly on a test of social intelligence think extra hard to find reasons to discount the test; people who are asked to read a study showing that one of their habits — such as drinking coffee — is unhealthy think extra hard to find flaws in the study, flaws that people who don’t drink coffee don’t notice. Over and over again, studies show that people set out on a cognitive mission to bring back reasons to support their preferred belief or action. And because we are usually successful in this mission, we end up with the illusion of objectivity. We really believe that our position is rationally and objectively justified.
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