As the elephant in the room went unacknowledged, it started acting up, trampling over my relationships. - Sheryl Sandberg

Less than six months after I started at Facebook, Mark and I sat down for my first formal review. One of the things he told me was that my desire to be liked by everyone would hold me back. He said that when you want to change things, you can’t please everyone. If you do please everyone, you aren’t making enough progress. Mark was right.

I have long believed that people need to feel supported and understood at work. I now know that this is even more important after tragedy. And sadly, it’s far less common than it should be.

When we are no longer able to change a situation,” psychiatrist and Holocaust survivor Viktor Frankl observed, “we are challenged to change ourselves.” After