Trump ignores facts whenever they are inconvenient. I know you don't want to think this works in terms of persuasion. But it does. - Scott Adams

We like to believe that other people have the same level of urges as we do, despite all evidence to the contrary. We convince ourselves that people differ only in their degree of morality or willpower, or a combination of the two. But urges are real, and they differ wildly for every individual. Morality and willpower are illusions. For any human being, the highest urge always wins and willpower never enters into it.

People think they follow advice but they don't. Humans are only capable of receiving information. They create their own advice. If you seek to influence someone, don't waste time giving advice. You can change only what people know, not what they do.

Conversation is more than the sum of the words. It is also a way of signaling the importance of another person by showing your willingness to give that person your rarest resource: time. It is a way of conveying respect. Conversation reminds us that we are part of a greater whole, connected in some way that transcends duty or bloodline or commerce. Conversation can be many things, but it can never be useless.