The best thing we can do basically is to supply alternatives and make them better and better and better. - Larry Sanger

They seem not to realize that it is possible to dispute what the facts are, as if they were in all cases absolutely obvious.

Compare how Britannica and Wikipedia introduce the traditional system of Indian medicine called Ayerveda.
Britannica is respectful.
Wikipedia has no fewer than four dismissive epithets in the first paragraph: "quackery," "pseudoscientific," "protoscience," and "unscientific."... Not long ago, this article would have been regarded as a deep offense against multiculturalism. ... It is not the role of an encyclopedia to tell people what to think or to cast aspersions on entire cultures. ... Wikipedia should make *no* claims on its own behalf about what is (effective) medicine; that is not the role of an encyclopedia. It can repeat research on that though. ... You assume that you can detect what "modern medicine," or other scientific or scholarly work, really is, i.e., whether it actually passes muster of the scientific method. ... If the systems of peer review is screwed up, you can't. Nor if medical research is tainted by filthy lucre from Big Pharma. The world is considerably more complicated than the silly children at Wikipedia think it is. Britannica at least understands that much.

It is more than just a mob now. It is a mob in the sense that there is real internal political authority being wielded and no regularised fair, democratic way of determining who should have that authority. The arbitration committee elections are a joke. You cannot know, announce, reveal the identities of the most of administrators on Wikipedia... you don't know who those people are and if you don't know, there is no accountability. It is a self-contained system. If it just so happened that one of the leading administrators on Wikipedia is a convicted paedophile, sitting in prison right now, in some prison where they let prisoners use the internet, that does not make any difference because there is no way of finding that out. That bothers me. That does not make it a mob. What makes it a mob is the combination of lack of a fair democratic process of determining who those in charge would be and lack of a fair application of rules, there is no rule of law in Wikipedia. They try to make it look like there is since they keep citing these alphabets soup of acronyms which is short for policies, but the way in which these policies are applied is arbitrary.