Do what is right, not what you think the high headquarters wants or what you think will make you look good. - Norman Schwarzkopf Jr.

I had to be a complete son of a bitch to get any results, which often entailed losing my temper five or six times in a day. Being calm and reasonable just didn't work. For one thing the antiwar protests were mounting in the United States and a lot of our draftees knew they'd been sent to an unpopular war and didn't want to fight. Then there was the Army's policy of keeping Vietnam tours to one year, which meant a constant stream of raw recruits and a constant exodus of experienced men. When these new kids arrived, they'd immediately be exposed to a bogus combat-veteran culture that was in reality no more than an accumulation of bad habits. Some other troops would tell them: "Forget that crap you learned in basic training. This is how we do it around here. This is the real thing."

When placed in command — take charge.

The exact words from the citation of a Medal of Honor recipient state: "For conspicious gallantry and intrepidity, at the risk of life above and beyond the call of duty." Those last words are particularly meaningful: "above and beyond the call of duty." Duty. Robert E. Lee used that word in explaining why he had to leave the Union Army and go into the Confederate Army. He said, "Duty is the sublimest word of them all." Lee was a graduate of the United States Military Academy at West Point, the institution I also attended. Its motto is "Duty, Honor, Country."