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" "While it is becoming increasingly obvious that the fundamental architecture of a system has a profound Influence on the quality of its human factors, the vast majority of human factors studies concern the surface of hardware (keyboards, screens) or the very surface of the software (command names, menu formats).
Lewis M. Branscomb (August 17, 1926 – May 31, 2023) is an American physicist and Professor emeritus of Public Policy and Corporate Management, in the Belfer Center for Science and International Affairs at Harvard University's Kennedy School of Government.
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