Not doing your best and putting the utmost into it was not acceptable, - Sue van der Merwe

There have been licences come up overseas, where they’ve been short term and the government wanted to retain control over lots of important elements, around what products you can have, whether you can change them and the retail network.

And I wouldn’t go into the convenience store. Mum would pull up outside and ask if I would run in and get a loaf of bread. I would say: ‘Oh no, I won’t go in.’ I was way too shy.”

I’ve loved this industry for so long and am so passionate about it. People talk about lotteries as something that provides a lift in their day. [The lottery] gives people something to hope for and to look forward to.