The Web does not just connect machines, it connects people. - Tim Berners-Lee

When you go out there, the webpages you see are written by people. You're looking at a certain sub-set of the churning mass of humanity out there. So it's not that the web itself is an animal, but it's that society is this really exciting, decentralized thing, and the web, fortunately, is more or less able to echo it.

The fact that we're all connected, the fact that we've got this information space — does change the parameters. It changes the way people live and work. It changes things for good and for bad. But I think, in general, it's clear that most bad things come from misunderstanding, and communication is generally the way to resolve misunderstandings — and the Web's a form of communications — so it generally should be good. But I think, also, we have to watch whether we preserve the stability of the world — like we don't want to watch this phenomenon like the stock market becoming unstable when it became computerized, for example. We need to look at the whole society and think, "Are we actually thinking about what we're doing as we go forward, and are we preserving the really important values that we have in society? Are we keeping it democratic, and open, and so on?"

The web is more a social creation than a technical one. I designed it for a social effect — to help people work together — and not as a technical toy. The ultimate goal of the Web is to support and improve our weblike existence in the world. We clump into families, associations, and companies. We develop trust across the miles and distrust around the corner.