[Apple and RIM] are probably restricted, in some sense, to a certain maximum. … If you want to reach more people than that, you sort-of have to separ… - Steve Ballmer

Not the consumer cloud. Not hardware-software innovation. We are not leaving any of that to Apple by itself. Not going to happen. Not on our watch.

We like our model, as we are evolving it. In every category Apple competes, it's the low-volume player, except in tablets. In the PC market, obviously the advantage of diversity has mattered since 90-something percent of PCs that get sold are Windows PCs. We'll see what winds up mattering in tablets.

I think fully accepting that things are not the way they need to be, and going to work on those issues in a way that people understand you are serious about, as opposed to the tech industry generally appearing arrogant, I understand that.