As organizations grow large, important work can go unnoticed, the hardest workers can get passed over by the best politicians, and bureaucratic proce… - Ben Horowitz

even if we laid off 100 percent of the employees, the infrastructure costs would still kill us without a sharper sales ramp.

Culture is not like a mission statement; you can’t just set it up and have it last forever. There’s a saying in the military that if you see something below standard and do nothing, then you’ve set a new standard.

As CEO, you should have an opinion on absolutely everything. You should have an opinion on every forecast, every product plan, every presentation, and even every comment. Let people know what you think. If you like someone’s comment, give her the feedback. If you disagree, give her the feedback. Say what you think. Express yourself.