In short, they were like the complacent everywhere: in that they were already dead, and did not yet happen to know it… - Adam-Troy Castro

Human bureaucracies, and most alien ones, are slow by design, their response times slowed to a crawl despite all the technologies we employ to make their progress visible to the naked eye. That’s because they’re still subject to all the delays native to organic life: the mistakes, indecision, the malice, the covering of asses, and the reluctance to transmit even the most urgent message until after a leisurely break for lunch.

The question is, just how do we tackle this problem? Do we merely modulate your Ego so it's less irritating? Admittedly, that might make you easier to take – but it won't address the real core of the problem, which is that when all is said and done you really don't have a lot to be egotistical about."
"That can't be true! My Haiku alone –"
"First rule of human social interaction, Mr. Porter: If you have to lead with Haiku, you've already lost.

Like all career diplomats, he’d spent a lifetime sculpting the truth into the shapes that best suited the needs of the moment, and would see nothing wrong with doing the same now.