In a vacuum of feedback, there is almost no chance that your company will perform optimally - Ben Horowitz

A much better idea would have been to give the problem to the people who could not only fix it, but who would also be personally excited and motivated to do so.

Do you know the best thing about startups?” Ben: “What?” Marc: “You only ever experience two emotions: euphoria and terror. And I find that lack of sleep enhances them both.

Even if you know what you are doing, things go wrong. Things go wrong because building a multifaceted human organization to compete and win in a dynamic, highly competitive market turns out to be really hard.