Several of the quality-control methods have been carried on in industry for many years. What are new in the modern approach to quality control are in… - Armand V. Feigenbaum

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Several of the quality-control methods have been carried on in industry for many years. What are new in the modern approach to quality control are integration of these often uncoordinated activities into an over-all administrative program for a factory and the addition to the time-tested methods used of a few new techniques which have been found useful in dealing with and thinking about the increased emphasis upon precision in manufactured parts.

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About Armand V. Feigenbaum

Armand Vallin Feigenbaum (April 6, 1922 – November 13, 2014) was an American businessman, management consultant, and quality control expert. He started his career as manager at General Electric (GE) in Schenectady, New York, where he worked in quality control. Feigenbaum devised the concept of Total Quality Control which inspired Total Quality Management (TQM).

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Alternative Names: Armand Vallin Feigenbaum
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The materials presented in this book have been developed in industry for use in meeting a wide variety of practical industrial problems. They have been used in several factories both as the "plan of attack" for organizing new quality-control programs and as text material for in-service training courses.

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Total quality control is an effective system for integrating the quality development, quality maintenance, and quality improvement efforts of the various groups in an organization so as to enable production and service at the most economical levels which allow full customer satisfaction.

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