These interviews emphasize an important point: Compelling careers often have complex origins that reject the simple idea that all you have to do is f… - Cal Newport

Fortunately, there’s a simple practice that can help you sidestep these inconveniences and make it much easier to regularly enjoy rich phone conversations. I learned it from a technology executive in Silicon Valley who innovated a novel strategy for supporting high-quality interaction with friends and family: he tells them that he’s always available to talk on the phone at 5:30 p.m. on weekdays. There’s no need to schedule a conversation or let him know when you plan to call — just dial him up.

The relevant research literature also helps clarify this sense of overload. In their original 2004 study on attention fragmentation, Victor M. González and Gloria Mark partitioned the efforts of the employees they observed into distinct working spheres, each representing a different project or objective. They found that on average their subjects worked on ten different spheres per day, spending less than twelve minutes on one before switching to another.36 A follow-up study in 2005 found the observed employees touching on eleven to twelve different working spheres per day on average.37 The large number of different spheres these subjects tackled in a given day, combined with the reality that each sphere demands the accomplishment of many smaller tasks and presumably dozens of emails, provides a harried portrayal of modern knowledge work. “At night, I often wake in a panic about all the things I need to do or didn’t get done,” writes journalist Brigid Schulte in Overwhelmed, her 2014 book on this busyness epidemic. “I worry that I’ll face my death and realize that my life got lost in this frantic flotsam of daily stuff.”38

As I argued, when you delegate productivity decisions to the individual, it’s not surprising that you end up stuck with a simple, flexible, lowest common denominator–style workflow like the hyperactive hive mind.