Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients. - Richard Branson

On impulse, Joan and I decided to fly down to the Virgin Islands. We had nowhere to stay and not very much money, but I heard that if you expressed a serious interest in buying an island the local estate agent would put you up for nothing in a grand villa and fly you all around the Virgin Islands by helicopter.

escuchar atentamente a todo aquel que tenga una opinión para compartir y no solo a los autoproclamados expertos. También implica aprender del otro, del mercado y de los errores que se cometen a fin de llegar a un lugar original y radicalmente nuevo. Quizá lo más importante sea hacerlo divirtiéndose, con D mayúscula.

Life should not be a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming “Wow! What a ride!