This idea originated with psychologist Carl Rogers (see p 238), who taught that nonjudgmental listening and acceptance of another person’s feelings c… - Tom Butler-Bowdon

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This idea originated with psychologist Carl Rogers (see p 238), who taught that nonjudgmental listening and acceptance of another person’s feelings create rapport.

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Additional quotes by Tom Butler-Bowdon

"Our communications are full of road clocks that prevents real communication with others. Two are "judging" and "sending solutions". With people close to us, we fell we should be critical. Otherwise, we don't see how they will ever change. With others, we feel the need to give them a label. But by doing so, we cease to see the person before us, only a type. Our good advice is rarely constructive. We may be so used to having road blocks that we wonder what would be left if we remove them from the style of our conversation. What remains is the ability to understand and empathize with other people and make our concerns clearly known"

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Before turning his mind to creativity, psychologist Mihaly Csikszentmihalyi (pronounced Chick-sent-me-hi) wrote a celebrated book called Flow. Its insight was that it is a mistake to pursue happiness itself. Rather, we should recognize when we are genuinely happy — what we are doing when we feel powerful and “true” — and do more of those things.

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