The purpose of process is communication. If there are five people in your company, you don’t need process, because you can just talk to each other. - Ben Horowitz

The purpose of process is communication.

Most business relationships either become too tense to tolerate or not tense enough to be productive after a while. Either people challenge each other to the point where they don’t like each other or they become complacent about each other’s feedback and no longer benefit from the relationship. With Marc and me, even after eighteen years, he upsets me almost every day by finding something wrong in my thinking, and I do the same for him. It works.

When things go poorly, all those reasons become reasons to leave. In fact, the only thing that keeps an employee at a company when things go horribly wrong — other than needing a job — is that she likes her job.

It helps to have founded and run a company if you're going to help somebody run a company who is a founder.