The purpose of process is communication. If there are five people in your company, you don’t need process, because you can just talk to each other. - Ben Horowitz

The purpose of process is communication.

you do nothing else, be like Bill and build a

A healthy company culture encourages people to share bad news. A company that discusses its problems freely and openly can quickly solve them. A company that covers up its problems frustrates everyone involved. The resulting action item for CEOs: Build a culture that rewards — not punishes — people for getting problems into the open where they can be solved.

Perhaps most important, set a high and clear standard for performance. If you want to have a world-class company, you must make sure that the people on your staff — be they young or old — are world-class.