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" "[A]dvancement of the human factor in industry... varies so much that unless we use measurement and abide by the results, there is no possibility of repeating the process accurately and efficiently at will, or of predicting and controlling the future conditions that assure that advancement.
Frank Bunker Gilbreth, Sr. (July 7, 1868 – June 14, 1924) was an American industrial engineer, known as early advocate of scientific management and a pioneer of motion study.
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The aim of the process chart is to present information regarding existing and proposed processes in such simple form that such information can become available to and usable by the greatest possible number of people in an organization before any changes whatever are actually made, so that the special knowledge and suggestions of those in positions of minor importance can be fully utilized.