I want to spend time on what’s important, instead of what’s immediate, - Cal Newport

There’s a gravity and sense of importance inherent in deep work — whether you’re Ric Furrer smithing a sword or a computer programmer optimizing an algorithm. Gallagher’s theory, therefore, predicts that if you spend enough time in this state, your mind will understand your world as rich in meaning and importance.

when you avoid solitude, you miss out on the positive things it brings you: the ability to clarify hard problems, to regulate your emotions, to build moral courage, and to strengthen relationships.

… a better objective for support units would be the following: to effectively fulfill their administrative duties with as small an impact as possible on the specialists’ main work obligations. If taken seriously this metric might mean a given support unit needs to make its own work less efficient to better serve the organization.