This is a study of the public administration movement from the viewpoint of political theory and the history of ideas. It seeks to review and analyze… - Clifford Dwight Waldo

The Gospel of Efficiency. Every era, as Carl Becker has reminded us in his Heavenly City of the Eighteenth Century Philosophers, has a few words that epitomize its world-view and that are fixed points by which all else can be measured. In the Middle Ages they were such words as faith, grace, and God; in the eighteenth century they were such words as reason, nature, and rights ; during the past fifty years in America they have been such words as cause, reaction, scientific, expert, progress and efficient. Efficiency is a natural ideal for a relatively immature and extrovert culture, but presumably its high development and wide acceptance are due to the fact that ours has been, par excellence, a machine civilization. At any event, efficiency grew to be a national catchword in the Progressive era as mechanization became the rule in American life, and it frequently appears in the literature of the period entangled in mechanical metaphor.

From Taylor and his associates, on the one hand, and Allen, Bruere, and Cleveland, on the other, there extends a firm resolve to enlarge the domain of measurement, an unbroken missionary endeavor to extend the suzerainty of "the facts." The pioneers began with inquiries into the proper speed of cutting tools and the optimum height for garbage trucks; their followers seek to place large segments of social life or even the whole of it upon a scientific basis.

Procedure, properly applied, allows specialization to be carried to its optimum degree and effects the most efficient division of labor. Procedure not only divides labor; it also divides-and fixes-responsibility. Procedure thus is a means of maintaining order and of achieving regularity, continuity, predictability, control, and accountability. It is a means of maximizing control of the subjective drives of an organization's members, of assuring that their official actions contribute-and, if possible, that their private loyalties conform-to the organization's objectives. From a general political angle, procedure ensures equality of treatment-a value of great significance to the citizen.