I do not deny that most managers lack a good deal of inform… - Russell L. Ackoff

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I do not deny that most managers lack a good deal of information that they should have, but I do deny that this is the most important informational deficiency from which they suffer. It seems to me that they suffer more from an overabundance of irrelevant information.

Russell L. Ackoff

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About Russell L. Ackoff

Russell L. Ackoff (12 February 1919 – 29 October 2009) was an American organizational theorist, professor and pioneer in the field of operations research, systems thinking and management science.

Also Known As

Alternative Names: Russel Ackoff • Russell Lincoln Ackoff • Rassel Akoff

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Originators like Russell L. Ackoff:

C. West Churchman Mike Jackson Ludwig von Bertalanffy W. Edwards Deming Robert E. Machol

Additional quotes by Russell L. Ackoff

Successful problem solving requires finding the right solution to the right problem. We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem.

The less sure managers are of their opinions, the more vigorously they defend them. Managers do not waste their time defending beliefs they hold strongly – they just assert them. Nor do they bother to refute what they strongly believe is false.

Managers who don't know how to measure what they want settle for wanting what they can measure. For example, those who want a high quality of work life but don't know how to measure it, often settle for wanting a high standard of living because they can measure it.

I do not deny that most managers lack a good deal of information that they should have, but I do deny that this is the most important informational d… - Russell L. Ackoff

About Russell L. Ackoff

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