Si gestionas una empresa, experimentarás una presión psicológica abrumadora para ser positivo. Haz frente a la presión, enfréntate a tus miedos, y di… - Ben Horowitz

Addressing the skill set issue proved to be difficult because, sadly, the only way to learn how to be a CEO is to be a CEO. Sure, we might try to teach some skills, but learning to be a CEO through classroom training would be like learning to be an NFL quarterback through classroom training.

The key to a good one-on-one meeting is the understanding that it is the employee’s meeting rather than the manager’s meeting.

During the meeting, since it’s the employee’s meeting, the manager should do 10 percent of the talking and 90 percent of the listening. Note that this is the opposite of most one-on-ones. While it’s not the manager’s job to set the agenda or do the talking, the manager should try to draw the key issues out of the employee.