More and more clearly it is being understood that the promise of American life will never be realized until American administration has been lifted o… - Leonard D. White

One foundation for the future of American democracy is a sound administrative system, able to discharge with competence and integrity the tasks laid upon it by the people. The present system is far in advance of that which sufficed in 1925, but its improvement has no more than kept pace with the added responsibilities heaped upon it.

* John M. Gaus, Leonard Dupee White, and Marshall E. Dimock. Frontiers of public administration. (1936).

Whenever we [public officials] make a mistake, some-one jumps on us for it, but whenever we do something well nobody pays any attention to us. We never get any recognition except when we get ‘bawled out’.