Decisions should be pushed down as far as possible, to the … - Robert Heller

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Decisions should be pushed down as far as possible, to the level of competence. This allows senior managers more time for making decisions of a more complex nature

Robert Heller

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About Robert Heller

Robert Heller (June 10, 1932 – August 28, 2012) was a British management journalist, management consultant, author of a series of management books, and the founding editor of Management Today.

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The difference between management and administration (which is what the bureaucrats used to do exclusively)... is the difference... between choice and rigidity.

All businesses operate below their true potential. That is unavoidable, given the fallibility of human beings.

Never ignore a gut feeling: but never believe that it's enough on its own

Decisions should be pushed down as far as possible, to the level of competence. This allows senior managers more time for making decisions of a more … - Robert Heller

About Robert Heller

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