It’s critical to know “who we are”. Only by knowing it can our company locate the anchor of value, which will provide our brothers and sisters contin… - Liu Qiangdong

My parents and grandparents taught us a lot — not Chinese or maths but a sense of values, of how you should be and how you should treat others.

We should always have 'high aims and dreams.' If we keep this motto in our hearts, we won’t be bothered by trivial matters. A few day ago, I read in the newspaper that a girl still in junior high jumped out of a window and committed suicide because of her boyfriend. If only she could see further and realize there are smarter and cuter boys in the world. Let’s commit that lesson to heart and explore the future of the world. Never forget to look up and see further, so that we can see more and achieve more!

We sincerely hope that the epidemic will be over soon, but regardless of circumstances, we always seek to improve the service experience for our customers and create value for our customers.