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" "Marshall was more effective at his job because of his ability to focus on important issues — giving each full attention before moving on to the next. If he had instead accepted the status quo of the War Department operation, with sixty officers pulling him into their decision making and hundreds of commands looking for his approval on routine activity, he would have fallen into the frantic and predictably busy whirlwind familiar to most managers, and this almost certainly would have harmed his performance. Indeed, if something like a hyperactive hive mind workflow had persisted in the 1940s War Department, we might have even lost the war.
Calvin C. Newport (1982-06-23–) is an American writer and computer scientist.
Biography information from Wikiquote
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The world without email referenced in the title of this book, therefore, is not a place in which protocols like SMTP and POP3 are banished. It is, however, a place where you spend most of your day actually working on hard things instead of talking about this work, or endlessly bouncing small tasks back and forth in messages.
In Lynn White Jr.’s study of the stirrup we find a classic example of a technology introduced for a simple reason (to make riding horses easier) leading to vast and complicated consequences never imagined by its inventors (the rise of medieval feudalism). In the second half of the twentieth century, many scholars in the field of the philosophy of technology began to research similar case studies of unintended consequences. Over time, this idea that tools can sometimes drive human behavior became known as technological determinism.