Theoretical research in information science is still marked by a tendency to play safe... it is still marked by timidity. It could now afford to be m… - Brian Campbell Vickery

[The particular concern of the information scientist] is with the process as a whole – the interaction between the three elements [information behaviour, records, channels] that leads to people becoming informed.

Four basic operations in the effective use of graphic records (documents), to store information and make it available, have been listed by Hyslop: A, recording information in documents; B, storing recorded information—documentary items; C, identifying items containing information relevant to a given problem, situation, or subject; D, providing the identified items from storage. Information storage and retrieval in the wide sense covers all these operations. In the narrow sense used in this paper, information retrieval means only C, identifying documentary items by subject.

The term “information science” first appeared in the guise of “information scientist”. Particularly in industry during recent decades, some qualified scientists moved out of research, development of production into a new occupational role, that of providing an active information service to their colleagues. They regarded themselves as “information” scientists rather than “research” scientists. As this kind of work expanded and became formalized the need was seen to provide training for those who would enter the occupation. In time, the content of this training came to be called 'information science'.