I learned about why startups should train their people when I worked at Netscape. People at McDonald’s get trained for their positions, but people wi… - Ben Horowitz

I learned about why startups should train their people when I worked at Netscape. People at McDonald’s get trained for their positions, but people with far more complicated jobs don’t. It makes no sense.

Andy Grove does the math and shows that the opposite is true: Training is, quite simply, one of the highest-leverage activities a manager can perform. Consider for a moment the possibility of your putting on a series of four lectures for members of your department. Let’s count on three hours preparation for each hour of course time — twelve hours of work in total. Say that you have ten students in your class. Next year they will work a total of about twenty thousand hours for your organization. If your training efforts result in a 1 percent improvement in your subordinates’ performance, your company will gain the equivalent of two hundred hours of work as the result of the expenditure of your twelve hours.

I move onward, the only direction Can’t be scared to fail in search of perfection.

In life, everybody faces choices between doing what’s popular, easy, and wrong versus doing what’s lonely, difficult, and right.