[W]e now face a demand to make choices that is unparalleled in human history. - Barry Schwartz

It is no longer the case in the United States that you go to the doctor and the doctor tells you what to do. Instead... the doctor tells you "Well we could do A or we could do B. A has these benefits and these risks. B has these benefits and these risks. What do you want to do?" ...We call it patient autonomy... but what it really is, is a shifting of the burden and responsibility for decision making from somebody who knows something... to someone who knows nothing and is almost certainly sick, and thus not in the best shape to be making decisions...

I am not suggesting that deregulation and competition in the telephone and power industries are bad things. ...But the problem is that state regulators aren't there anymore to make sure customers don't get ripped off. ...[E]ven if you keep what you've always had, you may end up paying substantially more ...

We almost have an unlimited variety of phones, especially in the world of cell phones. ...It is not possible to buy a cell phone that doesn't do too much.