I learned this from Mike Wallace. Listen, be a good listener. You don't have to fill space. Just sit there and listen. - Ed Bradley

Since the 1970s some seven-hundred-thousand people have signed up for a self-improvement called 'est', or as it's now called 'The Forum.' Est was the brainchild of a former used-car salesman named Jack Rosenberg. Back in the sixties, Rosenberg deserted his wife and four children in Philadelphia, changed his name to Werner Hans Erhard, and moved to California where he started another family, and, came up with the idea for est.

People know that they can tune in to "60 Minutes" any Sunday and know that they're going to learn something by watching the broadcast. They may not like every piece, they may not agree with every piece, but they'll say, huh, I didn't know that about something in there.

Aretha Franklin was tough. She turned out to be good, but she was, you know, she was -- she's a very -- she's a very wonderful, but in some ways, shy woman. You don't think about that when you see how she emotes and performs.