Private citizens have more power to do public good and solve common problems than ever before in human history. - Bill Clinton

As the room slowly empties, the adrenaline drains from me, leaving me exhausted and discouraged. One thing they never tell you about this job is how much it’s like your first roller-coaster ride — thrilling highs, lows lower than a snake’s belly. Then it’s just me, staring at the Rough Rider portrait above the fireplace and hearing footsteps as Carolyn, Danny, and Jenny gingerly approach the wounded animal in the cage.

There is nothing I value more in subordinates than their willingness to tell me I’m wrong, to challenge me, to sharpen my decision making. Surrounding yourself with sycophants and bootlickers is the surest route to failure.

A whole host of functions that were once performed without the Internet now can only be performed with the Internet. There is no fallback.