Only after Southwest Airlines became the most profitable ai… - Gary Hamel

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Only after Southwest Airlines became the most profitable airline in America did United and American challenge their long-held assumptions about how to compete. At worst, laggards follow the path of greatest familiarity. Challengers, on the other hand, follow the path of greatest opportunity, wherever it leads.

Gary Hamel

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About Gary Hamel

Gary P. Hamel (born 1954) is an American management expert and a founder of Strategos, an international management consulting firm based in Chicago. He is co-author of "Core Competence of the Corporation" with C. K. Prahalad.

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Only after Southwest Airlines became the most profitable airline in America did United and American challenge their long-held assumptions about how t… - Gary Hamel

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