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" "Considering enterprises as "open socio-technical systems" helps to provide a more realistic picture of how they are both influenced by and able to act back on their environment. It points in particular to the various ways in which enterprises are enabled by their structural and functional characteristics (“system constants”) to cope with the “lacks” and “gluts” in their available environment.
Eric Lansdown Trist (September 11, 1909 – June 4, 1993) was a British psychologist, organizational theorist, and leading figure in the field of Organizational Development (OD). He was one of the founders of the Tavistock Institute for Social Research in London.
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The outstanding feature of the social pattern with which the pre-mechanized equilibrium was associated is its emphasis on small group organisation at the coal face. [Indeed], under these conditions there is no possibility of continuous supervision, in the factory sense, from any individual external to the primary work group.
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