We're bright, we're well educated, Let's get up off our backsides now and go and create something postive for our kids. - Michael O'Leary

We have the best customer service in Europe. Our customer service doesn't consist of giving you fine wines and big fat seats for your big fat backside, or giving you frequent flyer points so you can travel again at your employer's expense. Our customer service consists of three things that people really want: a cheap flight, an on-time flight, and we promise not to lose your bags in between. As a result of that formula which seems very simple yet is incredibly revolutionary within the airline industry, we have delivered 27 years of continuous growth and we're now the world's favourite airline: we carry more internationally scheduled passengers than any other airline.

We charge for checked-in bags not because we want your money, we just don't want your bloody checked-in bag!

We're already in honk up to, above our ears. You can't continue to run these fiscal deficits. It has to be eliminated!