The key question for top management is what are your assumptions (implicit as well as explicit) about the most effective way to manage people? - Douglas McGregor

The capacity to exercise a relatively high degree of imagination, ingenuity and creativity in the solution of organizational problems is widely, not narrowly, distributed in the population.

It is probable that one day we shall begin to draw organization charts as a series of linked groups rather than as a hierarchical structure of individual "reporting" relationships.

If there is a single assumption which pervades conventional organizational theory, it is that authority is the central, indispensable means of managerial control.