The shamanic traditions, practiced by agrarian and indigenous peoples the world over, remind us that for centuries human beings have used the wisdom of nature and ritual to support change and life transitions rather than to ignore or deny life processes, as we so often do. (p9)

People who make scenes, throw tantrums, or blow things out of proportion actually have a strong need for acceptance. Because they are terrified of their own feelings of insecurity or vulnerability, they use exaggeration as a way to hide those feelings. (p81)

Healers in all major traditions recognize that the power of love is the most potent healing force available to all human beings. Effective Healers from any culture are those who extend the arms of love: acknowledgment, acceptance, recognition, validation, and gratitude. (p49)

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We express denial in our lives when we avoid certain people or issues and when we see things only as we want them to be rather than to accept them as they are. Underneath every denial pattern is the underlying fear that we will not be able to handle conflict and a deep human need to maintain peace, balance, and harmony at all costs. In deep denial we will abandon ourselves to keep the peace rather than communicate our feelings directly. (p81)

The way of the Teacher accesses the human resource of wisdom, and every culture has traditional and nontraditional means of education. Whether it is an established school system or an apprenticeship, the process of learning and teaching is universal.
The principle that guides the Teacher is to be open to outcome, not attached to outcome. The Teacher has wisdom, teaches trust, and understands the need for detachment. (p109)