Interaction is the mode of life of living organisms. Each must feed on its environment, ingesting chemicals or other organisms. This is something more than "interaction", it is activity directed towards the environment. Since the organism must be selective in what it ingests, it needs to discriminate among the entities in its environment. From very primitive forms of discrimination, the sensory mechanisms of organisms have evolved into the senses of man, interpreted by an internal cognitive apparatus, memories of past experiences, and an ability to take rational decisions. By "rational" I mean activity that achieves intended results because it is based on a reliable understanding of the nature of the environment. In interacting with each other to carry out tasks jointly, men have further developed language, leading to a shared understanding of the environment. This shared understanding is knowledge.

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There does seem to be among some members of our profession a rather desperate search for a "fundamental theory of information", which leads them to attempt to derive our practice from disciplines such as epistemology, or hermeneutics, or discourse analysis, or semiotics, or even "cybersemiotics". Their derivations rarely make adequate contact with the realities of information practice … The theory of a science should spring from deep immersion in its practice.

Bertie Brookes and I shared a common view that, beyond the practical activities of information provision, there could be discerned a more general science of information. He tended towards a mathematical formulation of this: I was more interested in its social aspects.

I am always surprised that the information profession, so quick to sing the virtues of literature search for its customers, pays so little attention to its own history. I have been told: “our problems are different from those of the past”. It is not so the problems are often the same, only the technical means available for solution may be new. The thinking and experience of the past can often shed light on the present.

It is essential to stress that information science is not solely concerned with science information, nor indeed only with the provision of information to academic and professional workers, but with all forms of information transfer in society.

The preface to the first edition of this book... shows that in 1958 the classification ideas in it were felt to controversial, needing to be championed. A few years before, the had issued a memorandum proclaiming "the need for a faceted classification as the basis of all methods of information retrieval'. As part-author of this memorandum, I must now judge the claim to have been too bold, even brash.