Information systems, at any level of complexity above that of speech, necessarily involve technologies such as printing, telecommunications, or computers. However, to information science technical potentialities and constraints are of importance mainly in that they affect the social relations concerned.
British information theorist (1918–2009)
Brian Campbell Vickery (September 11, 1918 – October 17, 2009) was a British information scientist and classification researcher, and Professor and director at the School of Library, Archive and Information Studies at University College London from 1973 to 1983.
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The term “information science” first appeared in the guise of “information scientist”. Particularly in industry during recent decades, some qualified scientists moved out of research, development of production into a new occupational role, that of providing an active information service to their colleagues. They regarded themselves as “information” scientists rather than “research” scientists. As this kind of work expanded and became formalized the need was seen to provide training for those who would enter the occupation. In time, the content of this training came to be called 'information science'.
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In seeking scientific understanding of the processes of information transfer we have had to go considerably outside the subject limits within which 'information science' as an academic subject is normally constrained... It has become increasingly clear that only by widening its “knowledge base” can information science establish a solid foundation for future development.
The representation of knowledge in symbolic form is a matter that has pre-occupied the world of documentation since its origin. The problem is now relevant in many situations other than documents and indexes. The structure of records and files in databases: data structures in computer programming; the syntactic and semantic structure of natural language; knowledge representation in artificial intelligence; models of human memory: in all these fields it is necessary to decide how knowledge may be represented so that the representations may be manipulated.
In the past, documentation has frequently been compared with librarianship, with some argument as to which comprehends the other. The field is more helpfully characterised if we take its scope to be all forms of document (i.e. any physical carrier of symbolic messages) and all aspects of their handling, from production to delivery. The document system then becomes very much wider than conventional librarianship – it includes publication and printing, distribution, some forms of telecommunication, analysis, storage, retrieval and delivery to the user.
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The field of study [of information science] is so wide and varied; research is necessarily restricted to accessible areas; it often (and rightly) has the practical aim of providing guidance in a specific situation, rather than searching for generalisations; the isolation of variables for investigation is often so difficult; rarely can confirmatory experiments be undertaken.
In its whole sweep, therefore, information work includes: science, that helps us to understand our problems; technology, that helps us to solve them; and the art of participating in each delicate interpersonal communication into which we are invited. The fusion of these three aspects of the craft creates a “triple glow” of optimal service.