We communicate with each other to inform, to instruct, to persuade, to amuse, to annoy. Informing and instructing aim to alter the receiver's concepts, whereas persuading, amusing or annoying aim to change his preferences or feelings. In a work situation people do make jokes and enemies, and use the arts of persuasion, but much of their communication has an informal or instructional aspect.

An information system is an organisation of people, materials and machines that serves to facilitate the transfer of information from one person to another. Its function is social: to aid human communication. If we take this to mean all reception of signals by the human senses (sight, sound, small, touch, taste,...)- then communication is an incessant and essential accompaniment of all human activity. If we restrict the meaning of signals to flowing between people, much of the daily life of most of us is occupied by such interpersonal acts.

The areas traditionally concerned with such systems are: publishing in all its ramification, librarianship, bibliography, documentation, record management, archives and the like. Systematic study of the activities in all these areas has lead to increased recognition of their common features. They are all concerned with information systems, and their study may include in the wider field of 'information science and technology' (as the Americans put it) or 'informatics' (as Soviet writers would have it).

Systems transfer or transform materials, energy or information - and usually all three. An information system is one whose prime function is to transfer or transform information: the telephone system is an obvious example. This book concentrates on certain types of information system: those concerned with the transfer of information between specialists, mainly with reference to their work, and mainly based on documents. The focus is thus on specialised documentary information systems.

Four years ago, when the first edition of this book was written, information retrieval was beginning to crystallize out as a unified discipline. The process has gone further today. Several other books... have also offered a general survey, although each has contributed its own special emphasis. Many conferences on the subject have been held, and a constant stream of new articles has appeared, both in documentation journals and in those in the data processing field. Information retrieval is now recognized as a discipline, and further advances in theory are being made, What I described in the first edition as the key operation in retrieval — the subject description of documents — is being explored theoretically and experimentally, although we are still a long way from reducing this operation to rule (Chapter 3). There has been less new work on the design of descriptor languages, although ideas on the display of descriptor relations through thesauri and 'semantic maps' have been developed (Chapter 4). Access to files has been examined, particularly by those experienced in data processing.

An information retrieval system is therefore defined here as any device which aids access to documents specified by subject, and the operations associated with it. The documents can be books, journals, reports, atlases, or other records of thought, or any parts of such records—articles, chapters, sections, tables, diagrams, or even particular words. The retrieval devices can range from a bare list of contents to a large digital computer and its accessories. The operations can range from simple visual scanning to the most detailed programming.

Four basic operations in the effective use of graphic records (documents), to store information and make it available, have been listed by Hyslop: A, recording information in documents; B, storing recorded information—documentary items; C, identifying items containing information relevant to a given problem, situation, or subject; D, providing the identified items from storage. Information storage and retrieval in the wide sense covers all these operations. In the narrow sense used in this paper, information retrieval means only C, identifying documentary items by subject.

Throughout the nineteenth century, apart from the division in theoretical sciences and arts, classifiers attempted to divide the sciences into two groups. Already they had before them the examples of Francis Bacon (speculative and descriptive) and Hobbes (quantitative and qualitative). For Coleridge, the sciences were either pure (Grammar, Logic, Rhetoric, Mathematics, Metaphysics) or mixed. Arthur Schopenhauer’s similar groups were called pure and empirical, Wilhelm Wundt in 1887 called them formal and empirical, Globot mathematical and theoretical, and the St. Louis Congress of Arts and Sciences (1904) normative and physical. made similar division of the sciences into abstract and concrete

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