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" "All the mental energy you use to elaborate your misery would be far better used trying to find the one seemingly impossible way out of your current mess. Spend zero time on what you could have done, and devote all of your time on what you might do.
Ben Horowitz (born June 13, 1966) is an American businessman, investor, blogger, and author.
Biography information from Wikiquote
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Great CEOs build exceptional strategies for gathering the required information continuously. They embed their quest for intelligence into all of their daily actions from staff meetings to customer meetings to one-on-ones. Winning strategies are built on comprehensive knowledge gathered in every interaction the CEO has with an employee, a customer, a partner, or an investor.
During the meeting, since it’s the employee’s meeting, the manager should do 10 percent of the talking and 90 percent of the listening. Note that this is the opposite of most one-on-ones. While it’s not the manager’s job to set the agenda or do the talking, the manager should try to draw the key issues out of the employee.
Thinking back to old-time computer programming in the days before programming languages supported internationalization, we used to have to “internationalize” our code. We called this internationalization process “I18N” for short (localization was L10N), which meant I followed by eighteen letters followed by N.