Getting the right people in the right jobs is a lot more important than developing a strategy. - Jack Welch

Business success is less a function of grandiose predictions than it is a result of being able to respond rapidly to real changes as they occur.

Six Sigma has forever changed GE. Everyone—from the Six Sigma zealots emerging from their Black Belt tours, to the engineers, the auditors, and the scientists, to the senior leadership that will take this Company into the new millennium—is a true believer in Six Sigma, the way this Company now works.

I wanted to change the rules of engagement, asking for more— from fewer. I was insisting that we had to have only the best people...If you wanted excellence, at a minimum, the ambience had to reflect excellence.