Thomas J. Peters Quotes

Punctuality at meetings influences culture of punctuality, i.e., promise-keeping in general, on-time deliveries, etc.

Professional success requires ... drive, initiative, commitment, involvement, and—above all—enthusiasm.

Success is about executing what you are doing today with unquestionable, breathtaking excellence.

Every excellent company we studied is clear on what it stands for, and takes the process of value shaping seriously. In fact, we wonder whether it is possible to be an excellent company without clarity on values and without having the right sorts of values.

Read deep! Read often! Out-READ the 'Competition'!!!

The Big Four: Out-read 'em. Out-study 'em. Out-present 'em. Out-listen 'em.

Superb relationships are at the heart of success. Kindness is the core of superb relationships.

Hire for all jobs based on empathy. Employ people who care about people; everything else can be trained.

Bosses: You make your living going to meetings. Hence any meeting that does not bubble and incite enthusiasm is a forever-lost opportunity.

Everybody loves being recognized, in any way, large or small. ... Appreciation, applause, approval, respect—we all love it!

EXCELLENCE in <140 Characters: Cherish your people, cuddle your customers, wander around, “try it” beats “talk about it,” Excellence or else, tell the truth.

The ... moral responsibility ... of every leader is staggering—an opportunity to be of service to (literally) civilization. Or not.

Make the collective, professional pursuit of listening skills per se a keystone of corporate 'culture'.

Training in listening, in statistical techniques and problem cause-and-effect analysis, in group problem solving, in sophisticated financial analysis (for everyone)—and then constant retraining, for upgrading and learning new skills—simply must become the norm, for realtor, banker, or high-tech wizard.

If you want to achieve Excellence, you can get there today. As of this second, quit doing less than Excellent work. The first 99.9% of getting from here to there is the determination to do it and not to compromise, no matter what set of road blocks those around you erect.