founder and CEO of Vercel
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• writing style → prompt
• coding style → prompt
• color system → prompt
• design system → prompt
• brand guidelines → prompt
• a11y requirements → prompt
• compliance & legal → prompt
• vendor preferences → prompt
• product requirements → prompt
• customer preferences → prompt
• institutional knowledge → prompt
On a long enough timeline, everything gets subsumed by the (system) prompt and integrations that populate it
America is losing the real battle: truly open⎵AI. Everyone knows that in the fullness of time, open wins.
Open is crucial to a thriving and competitive ecosystem. You see this with the proliferation of Chinese model finetunes among US startups. They’ve done a great job.
This has been true for kernels and operating systems (Linux), compilers (GCC and Clang), browsers (Chromium and Blink), runtimes (v8 and Node.js), frameworks (React and Next.js), and it has to be true for AI.
AI is too important to remain closed, because the future of civilization will be built on it.
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A good rule of thumb when you design products and give support: “how do I make this person a 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘧𝘰𝘳 𝘭𝘪𝘧𝘦?”
If you do right by them, customers will reward you with business over the long term that doesn’t jump out on spreadsheets.
There’s a meme about venture capitalists looking for “generational companies.” It’s hard to pinpoint what and which those are, but when I think about the companies I look up to… I’ve been buying from them for ages.
Earned customer trust is like compounding interest. It’s unwise to trade trust for a short term gain.