And the rule in life that has unprecedented power is that the individual who knows the right people, for the right reasons, and utilizes the power of these relationships, can become a member of the “club,” whether he started out as a caddie or not.

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In fifteen seconds, I used my four rules for what I call warm calling: (1) Convey credibility by mentioning a familiar person or institution — in this case, John, Jeff, and WebMD. (2) State your value proposition: Jeff’s new product would help Serge sell his new products. (3) Impart urgency and convenience by being prepared to do whatever it takes whenever it takes to meet the other person on his or her own terms. (4) Be prepared to offer a compromise that secures a definite follow-up at a minimum.

you’ll need to be prepared to deliver a high-value proposition. You’ve got very little time to articulate why that person should not try to get off the phone as quickly as possible. Remember, it’s all about them. What can you do for them?

Oh, I’m really sorry, I’m a personal friend of a friend of his. I just moved into the city, and Jane suggested that I should meet Michael, and honestly, I don’t even know why besides the fact that Jane is a good friend of Michael’s. Maybe you’re right. Maybe it’s all wrong. Maybe Michael doesn’t know Jane well and he wouldn’t want to meet me. I apologize if this is the case.

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En la vida, para conseguir tus metas no bastan tu inteligencia o tu talento innato, ni siquiera tus orígenes y con cuánto empezaste. Por supuesto que todo eso es importante, pero de poco te sirve si no comprendes que no puedes triunfar solo.

Indeed, in addition to its lessons of thrift, industry, and prudence, Franklin's autobiography tells us every man should be part of a social group, if not three. He believed that a group of like-minded, achievement-oriented individuals could dramatically leverage each other's success to do things otherwise impossible.

Las relaciones se solidifican con la confianza. Las instituciones se construyen sobre eso. Te ganas la confianza de los demás, no preguntando qué puede hacer la gente por ti sino, parafraseando a Kennedy, qué puedes hacer tú por la gente.

If it takes more than ten seconds to pitch your content, a television producer will assume you won’t be able to get your point of view across to an impatient audience. And a reporter might try to hustle you off the phone. Learn to be brief — in both your written and phone pitches. Brevity is cherished in the media.