Thomas Peters Quotes

A blizzard of small steps and memorable touches are more important than ‘breakthrough’ attempts. So, take those constant small steps forward into the unknown.

The vitality of our network will determine our professional fate.

someone with whom I co-invent the future

The Peters Principles: Enthusiasm. Emotion. Excellence. Energy. Excitement. Service. Growth. Creativity. Imagination. Vitality. Joy. Surprise. Independence. Spirit. Community. Limitless human potential. Diversity. Profit. Innovation. Design. Quality. Entrepreneurialism. Wow.

In the private or public sector, in big business or small, we observe that there are only two ways to create and sustain superior performance over the long haul. First, take exceptional care of your customers ... via superior service and superior quality. Second, constantly innovate. That’s it.

Professional success requires ... drive, initiative, commitment, involvement, and—above all—enthusiasm.

Have fun/Make it fun. … All human endeavor is about emotion. Zest, joy, pride—and fun—are near the heart of any successful enterprise.

Tennis or finance or engineering or bartending … this ‘simple’ lesson bears repeating. … Study! Study! Study!

someone with whom I have an intimate relationship

Make the collective, professional pursuit of listening skills per se a keystone of corporate 'culture'.

Transforming leadership, [is defined as] leadership that builds on man's need for meaning, leadership that creates institutional purpose … he is the value-shaper, the exemplar, the maker of meanings … he is the true artist, the true pathfinder.