Thomas J. Peters Quotes

Design that matters infuses HR and Purchasing and Finance as much as product development.

someone with whom I have an intimate relationship

EXCELLENCE in <140 Characters: Cherish your people, cuddle your customers, wander around, “try it” beats “talk about it,” Excellence or else, tell the truth.

Have fun/Make it fun. … All human endeavor is about emotion. Zest, joy, pride—and fun—are near the heart of any successful enterprise.

The vitality of our network will determine our professional fate.

Do not even flippantly badmouth anybody this week. Button it up.

In the age of advancing AI, humans’ advantage is diversity—twists and turns and acts of customer love and amazement that the algorithms can’t match!

Tennis or finance or engineering or bartending … this ‘simple’ lesson bears repeating. … Study! Study! Study!

Superb relationships are at the heart of success. Kindness is the core of superb relationships.

Everybody loves being recognized, in any way, large or small. ... Appreciation, applause, approval, respect—we all love it!

Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.

Creating in all employees the awareness that their best efforts are essential and that they will share in the rewards of the company's success.

Make the collective, professional pursuit of listening skills per se a keystone of corporate 'culture'.

Every excellent company we studied is clear on what it stands for, and takes the process of value shaping seriously. In fact, we wonder whether it is possible to be an excellent company without clarity on values and without having the right sorts of values.

Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.