Fearing discovery of their “fraudulence,” they burden themselves with too much work to compensate for their lack of self-esteem and identity. Work/li… - Manfred F. R. Kets de Vries

The economic crisis was a reflection of narcissism and very primitive defense mechanisms (such as a complete denial of economic reality) built into the financial system. The best and brightest MBA students have been going into investment banking; many of them used their brains essentially to play casino games, and not to add much value to society.

To some extent, of course, we're all impostors—we all play roles when on the stage of life, presenting a different public self than the private self we share with intimates, and morphing both selves as circumstances demand. Displaying a facade and misleading our audience are defensive behaviors learned early.

Despite the proven benefits of emotional intelligence, organizational life has typically been hostile to the inner world of feeling. Rationality is deemed superior to feeling, which can contaminate judgment. But without feeling there is no passion, and no action.