As a society, we've put work first, and it hasn't helped work. We have not done better work when we put work first, - Heather McGowan

leaders should understand that employees want to feel like their work has a purpose and act in that way. Yet, if we look at Gallup's research over the past 20 years, we can see the highest rates of disengagement, mental illness, burnout, and loneliness, which are not exactly traits that highlight being purpose-driven.

Not only has it played out, it's gone from push to pull. So it used to be the employees pushing employees to learn. Now the Pew's latest survey on why people leave organisations, of course number one is compensation; people jump for more dollars, but that doesn't sustain. But with a net score that was the same, it was learning opportunities, because people realise, "If I'm not learning, I'm not going to be earning in the future". And so they know that's what makes them valuable in the future, and so that's becoming a real pull with employees.

I say there are four shifts that a leader needs to embrace. First is a shift in mindset. You're not managing people and processes any more, you're enabling success. And to be intentionally provocative about it, I say, "You used to think of the people as working for you. Now, you work for them. You enable their success, because you're not going to get anywhere without their success". The second is a shift in culture. We used to, when we had the same skills and knowledge of the leader and the team, and then usually across the team, you could pit people against each other. Forced rankings, all those kind of bad ideas, Hunger Games kind of stuff, that doesn't work anymore. So you've got to shift from peers as competitors to peers as collaborators.